The security of your personal information is very important to us. Mutual of Omaha Bank continually strives to provide reasonable measures to maintain the security and confidentiality of your information. A few of these methods include:
Mutual of Omaha Bank is committed to protect your accounts and personal information. Yet, in our ever-connected world, the best defense is being aware and safeguarding your own personal information.
It's important to review your account statement regularly. If you encounter suspicious account activity or notice unusual system behavior when conducting Online Banking then immediately contact Customer Service at (toll free) 866.351.5646.
There are some additional steps you can take in protecting your accounts:
Mutual of Omaha Bank is fully committed to identifying, detecting and preventing fraud. To accomplish this task, we have created a Fraud Hotline for our customers, employees, suppliers, contractors, service providers, third parties, etc. This hotline is for the reporting of potential crimes, fraudulent and/or suspicious activities or to notify us of possible unethical conduct.
Please report these concerns as soon as possible by calling 1.866.822.8115. Please provide your name, phone number and specific details about the incident you are reporting so that we can better assist you.
Mutual of Omaha Bank will review all incidents reported. As necessary, we may make disclosures to local, state and federal law enforcement.
The term ‘Phishing’ is used to refer to an attempt to acquire information by masquerading as a trustworthy entity. Phishing attempts can come in various formats such as emails or phone calls. They are a scam designed to steal your money and sensitive information. Phishing attempts often involve requests, threats, fake alerts or seemingly legitimate graphics and web addresses resembling the names of well-known companies or people. Be cautious of any solicitations which are conveyed with a sense of urgency. Always validate the requestor by alternate means such as official website or contact information.
A phishing attempt sent via SMS (Short Message Service) or text to a mobile phone or device is also known as 'Smishing'. As with traditional email phishing, the purpose is the same -- to convince you to share your confidential information.
Voice phishing, or 'Vishing', is an attempt made through a telephone call or voice message. Fraudsters may spoof your caller ID to mask the call and make the call appear to be coming from a legitimate company.